Frequently Asked Questions

Onboarding Overview Desktop
Onboarding Mobile 1Onboarding Mobile 2

What is Zency, and how does it work?

+

Why should I register as a seller on Zency?

+

What are the eligibility criteria to become a seller on Zency?

+

How do I register as a seller on Zency and How long it takes?

+

Is there any registration or subscription fee?

+

What commission does Zency charge?

+

How and when will I receive payments?

+

Can I set my own prices for products?

+

How does the order fulfilment process work with Zency?

+

Who manages delivery and returns?

+

Can I sell multiple product categories on Zency?

+

How do I manage my inventory with Zency?

+

Does Zency offer marketing and promotions for sellers?

+

What kind of sales insights and analytics will I get?

+

What happens if a product remains unsold for a long time?

+

How can I contact Zency’s seller support team?

+

Zency is a new platform. Why should I trust it?

+

How does Zency ensure fast deliveries?

+

What product categories does Zency focus on?

+

How will my products be listed on Zency?

+

Where is Zency located?

+

Can I sell across multiple cities through Zency?

+

Do I have to pay packaging charges?

+

Can I have our own branded bags for delivery?

+

Under what circumstances our brand may not be selected for listing on Zency?

+